Terms of service

Provisional text, to be completed and validated by a professional before going live. Everything in brackets remains to be confirmed.

Booking and deposit

A date is reserved when the contract is signed and a deposit of [amount or percentage to confirm] is paid. The balance is due [deadline to confirm].

Cancellation and postponement

If you cancel or postpone, [terms to confirm]. If we cannot provide the service, we first look for another date, then a replacement of equivalent quality, then a refund of the amounts paid. [To confirm]

Running of the day

The hours of coverage, cameras and people are specified in your proposal. Extra hours are billed at [rate to confirm].

Travel

We travel anywhere in the world. Transport, accommodation and logistics costs are shown in the proposal depending on the location.

Delivery

Films and photos are delivered in a private online gallery. Delivery time: [to confirm]. Number of revisions included: [to confirm].

Usage rights

Films and photos are made for your personal and family use. [Terms for the transfer of rights and for use by Instant Impact for showcase purposes, with your consent: to confirm.]

Aerial filming

It is carried out by a certified pilot, in line with Transport Canada regulations and subject to venue permission and weather. It may be cancelled for safety or regulatory reasons.

Unforeseen events

In case of force majeure (serious illness, accident, extreme weather, travel restrictions), we offer a replacement, a postponement or a refund depending on the situation. [To confirm]

Privacy

Your information is used only to answer your request and carry out the contract. See our privacy policy.